Bajaj Allianz Advantage -
Bajaj Allianz is the only private general insurer in India to have an in-house team for handling Travel insurance Claims. This provides the following benefits to the customer:
• International toll-free phone and fax number
• 24×7 availability
• Direct relationship with the customer and direct communication with hospitals in case of requirement of documents
• Quick settlement of claims
• Faster resolution of dispute and faster decision making on admissibility of claims
Claim process
• Claim is intimated by the customer through international toll free number which lands at the call center in India. In case, a call cannot be made, the claim can be intimated through email.
• On receiving the claim intimation, an Itrack is generated, which in turn automatically triggers a mail to the claimant informing them of the claim process, necessary documents required and provide them the claim form and other forms required. The same mail is also sent to the hospital in case of medical exigencies.
• A mail is also sent to the email id of the Claims team so that contact details of the claimant can be verified.
Bajaj Allianz is the only private general insurer in India to have an in-house team for handling Travel insurance Claims. This provides the following benefits to the customer:
• International toll-free phone and fax number
• 24×7 availability
• Direct relationship with the customer and direct communication with hospitals in case of requirement of documents
• Quick settlement of claims
• Faster resolution of dispute and faster decision making on admissibility of claims
Claim process
• Claim is intimated by the customer through international toll free number which lands at the call center in India. In case, a call cannot be made, the claim can be intimated through email.
• On receiving the claim intimation, an Itrack is generated, which in turn automatically triggers a mail to the claimant informing them of the claim process, necessary documents required and provide them the claim form and other forms required. The same mail is also sent to the hospital in case of medical exigencies.
• A mail is also sent to the email id of the Claims team so that contact details of the claimant can be verified.
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