Various claims of Insurance plans -
Please note that it is important to
notify us before seeking any medical consultation while you are traveling
abroad (unless it is an accident or emergency). We have a coordinating doctor
on duty to speak to you and provide medical advice. We can also provide medical
referral for any specialist doctor or hospital.
Our travel claim process is simple
and easy!
Delay of Baggage
Documents Required:
- Signed Claim Form
- Copies of boarding Pass/Ticket/Baggage Tags
- Copies of correspondence with the Airline authorities/others certifying the delay
- PIR Report (to be obtained from the airline authorities)
- Details of compensation received from Airlines/other authorities
- Bills and receipts of purchase of emergency toiletries and medicines
Procedure:
- Obtain confirmation of the delay from the airline.
- Claim Form can be obtained from our Assistance Department
- Fill in the Claim Form and submit all documents to the address mentioned on the policy schedule.
Loss of Passport
Documents Required:
- Copy of new passport
- Copy of previous passport (if available)
- Copy of return tickets
- Proof of complaint to the local police
- Details of expenses incurred in obtaining fresh passport
Procedure:
- File a complaint with the local police
- Contact the Indian Embassy, wherever necessary
- Submit all documents to the address mentioned on the policy schedule
Tuition Fee
Documents Required:
- Duly filled in claim form
- Copy of the receipt of payment of advance tuition fee
- Letter informing the school regarding the inability of the student to continue the semester duly acknowledged by the school.
- Discharge card of hospitalization along with detailed medical report and all investigation reports
Procedure:
- Obtain confirmation of inability to attend school from the school authorities
- Claim form can be obtained from our Assistance Department
- Fill in the Claim form and submit all documents to the address mentioned on the policy schedule
Accident to Sponsor
Documents Required:
- Duly filled personal accident claim form.
- Copy of the death certificate of the deceased.
- Death Summary from the hospital where last treated.
- Letter from the school authorities intimating about the balance tuition fee if any for the course
- Any other documents if required will be informed by the claims department of Bajaj Allianz
Procedure:
- Inform our Assistance Department regarding the incident
- Submit all documents to the address mentioned on the policy schedule
Family Visit
Documents Required:
- Duly filled Medical Sickness or Personal Accident claim form.
- Certificate from the doctor treating the you mentioning the requirement of an attendant and reasons for the same.
- Travel tickets in original along with the copy of the visa and passport.
Procedure:
- Inform our Assistance Department regarding the condition of the you.
- Obtain prior authorization that the travel of the family member will be covered.
- Submit all documents to the address mentioned on the policy schedule.
Personal Liability
Documents Required:
- Full statement of the facts in writing.
- Witness statements
- Any other documents relevant to the incident, including Summons, Legal Notice, etc.
Procedure:
- Inform our Claims Dept. immediately (at the address given on the policy schedule below) giving full details of the incident.
- Do not commit any benefit/compensation or enter into an agreement.
